What our Legal notice covers
This Legal notice explains the conditions attached to opening and using an account, checking your details, requesting access changes and contacting us about a policy concern. Eligibility depends on local law, and you are responsible for using the service only where local law permits. We may
-
1
ask for phone verification before account access and may compare payment details with the account holder information used for a transaction. DANA, OVO, GoPay, QRIS, bank transfer and virtual account labels are shown as payment context, but a payment record does not replace an identity check.
-
2
When you contact us, include your account email or phone number, the affected page, and the date of the issue so we can locate the relevant record without asking you to send a password.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.